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About us

We are a results driven agency specialising in brand, direct and digital communications. We offer the full service from planning and strategy development, to creative, production and analysis.
At home in both B2C and B2B markets and across all media, we are capable of handling everything from a multi-channel brand launch to a lovingly crafted customer letter.
No matter what your requirements, our objectives will be the same – to build your business through original, relevant, impactful and cost-effective communications.

Our values

We do things a bit differently at Plum!

We’ve structured the agency to provide our clients with senior level input in all areas - strategy, account handling, creative and production. So, you get the 'big agency' expertise and ideas WITHOUT the 'big agency' fees.
We will commit time to understand your business - and that includes the boundaries as well as the opportunities - before delivering successful campaigns on time and in budget.
We’ve been around since 1998 - and some clients have been with us since 'Day 1' - so we must be doing something right!

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Our skills


Strategy. Research. Proposition. Identity. Design. Literature. Retail. Exhibition. Experential. Video. Internal Communications. PR.


Data. Strategy. Direct Mail. CRM. Affinity. Distribution. Telephone. DRTV. Direct Response. Evaluation and Attribution. Sampling.


Web. Email. E-CRM. Content. Online Advertising. Social. Viral. Automation. PR.

Our team

We are a diverse set of people at Plum! As well as a lovely bunch of people to work with!


Every member of the Plum family is experienced and committed to ensuring the success of your project. And every step of your project enjoys senior level involvement.

If you’d like to find out more, please get in touch with any member of the senior team...  


Brendan has over 25 years agency experience working in Direct and Brand agencies, both in the North West and The Midlands.


Skilled in both B2C and B2B sectors, Brendan has worked with clients including; NIVEA, Elastoplast, The Royal Bank of Scotland and MBNA.

Creative Director

Stuart has enjoyed over 30 years working for various advertising and design agencies in the Birmingham and wider Midlands area.


In that time, he has produced successful campaigns for a wide variety of national and international clients such as TNT, Brita, Travelex, Dulux, Polycell, Barclays Bank and MBNA.

Client Services Director

Andrea originates from South Africa and has gained a wealth of experience working on many blue chip accounts such as Diageo, Mastercard, Marks & Spencer and Alfa Romeo before joining Plum Ideas in the spring of 2006. Andrea heads up the Account Management Team whose roles include managing client marketing and PR campaigns, client relationships, creative liaison, client presentations, resource scheduling, data and overseeing production.


We’re here to listen and work with you to build your business through original and cost-effective creative communications.

Get in touch now to see how we can help: or 01384 697980

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